Let Customers Order Food Directly on WhatsApp.

Stop paying commissions to delivery apps. Your customers already use WhatsApp—let them order from you there with Zapelite.

Zapelite by Elitestack Technologies
•Dubai, UAE
WhatsApp ordering for food and beverage

Zapelite helps food and beverage businesses automate customer communication and direct ordering through WhatsApp Business API. F&B businesses use Zapelite for WhatsApp-based food ordering, delivery coordination, menu sharing, loyalty campaigns, POS integration, commission-free sales, customer feedback, and promotional broadcasts across restaurants, cafes, cloud kitchens, catering services, and food delivery operations.

Own your customer journey from order to review.

Core Solutions

Everything you need to automate and scale your F&B operations

Direct Order Web App

Give customers a simple web link where they can browse your menu and place orders. Everything happens through WhatsApp—no app downloads, no third-party platforms.

POS Sync & Order Automation

Your WhatsApp orders automatically appear in your POS system. No typing, no mistakes, no hassle. Just orders flowing smoothly from customer to kitchen.

Bulk Broadcasts

Got a new dish? Running a weekend special? Send it to your customer list instantly. Target specific groups based on what they usually order.

Review & Feedback

After every delivery, Zapelite asks customers how it went. Catch problems early, thank happy customers, and build a list of loyal fans.

Use Cases

Real-world automation scenarios for F&B businesses

Direct Ordering

WhatsApp Ordering

Connect WhatsApp to a web app for menu browsing and direct ordering.

Allow customers to browse menus, select items, and place orders directly. Confirmations are sent via WhatsApp, creating a seamless and fast ordering experience.

Efficiency

POS Sync

Orders placed via WhatsApp sync automatically with your restaurant POS.

Kitchen tickets print without manual entry, reducing errors and saving time during peak hours. Orders are synchronized across all your systems.

Status Updates

Delivery Coordination

Send real-time order status updates to customers via WhatsApp.

Automated notifications for preparing, ready, out for delivery, and delivered stages keep customers informed and reduce support calls.

Profits

Commission-Free Sales

Direct customer ordering with zero commission on every order.

Bypass third-party delivery apps and keep 100% of your revenue. Build your own customer list and engage them directly without extra fees.

Retention

Loyalty Campaigns

Broadcast special offers and loyalty rewards to regular customers.

Segment customers based on order history and send targeted campaigns that drive repeat visits and build long-term loyalty.

Quality

Customer Feedback

Send post-delivery feedback requests to catch issues immediately.

Zapelite CSAT collection helps you address negative experiences before they hit social media, ensuring high ratings and happy diners.

FAQ

Food & Beverage FAQ

Common questions about Zapelite for F&B operations

Serve More, Spend Less, Grow Faster.

Zapelite WhatsApp automation helps F&B businesses keep their profits. Direct orders, automated operations, and better customer relationships — all measurable from day one with Zapelite.

Let's Automate Your Restaurant Operations.

Book a personalized demo and explore how Zapelite helps F&B businesses handle more orders with less effort.

Trusted by restaurants, cafes, and F&B chains across the UAE